Pam Nelson, a volunteer at Timeless Care Homes, sat down with Tanner Landry, the home's owner, for an extended conversation. She describes herself as "a big fan of his, his family, and the care that they provide."
On Value
Landry defines value as providing families with "the rest and assurance for their loved ones that they so badly need."
A Quality Care Approach
Timeless maintains only 10 residents to ensure personalized attention, creating a 3-to-4 resident-to-caregiver ratio — significantly lower than typical nursing facilities. The care model emphasizes:
- Home-cooked meals served family-style at a communal table
- Creating lasting memories for residents and families
- Prioritizing kindness and customer service
- Going beyond assigned duties — exemplified by caregivers offering foot massages
Leadership Philosophy
Landry leads with compassion, motivated by his father's difficult experience in a larger facility. That personal experience shaped his mission to address industry-wide staffing shortages and build something different.
Pam's Reflection
Nelson identifies shared values with Landry, emphasizing respectful, attentive care. She's committed to improving family engagement and creating "positive lasting memories with their cherished loved ones."
